Tip 20 - Successful ways of dealing with difficult people
Difficult people can be health hazards. I read recently that difficult people make up about ten percent of the population and cause over half of all relational damage. For our own well-being and the well-being of those we care about we must learn how to cope with these noxious people at home, work and play.
Do you know people who seem to rob you of your dignity or destroy your self confidence? There seem to be people around who increase our stress levels and destroy our morale. They tend to foster negativity, make life hellish and can even be abusive. At work this can decrease productivity and become toxic because they get away with it and it works for them.
Probably the best strategy is ... <click here> to read the full version.
Contents
Welcome
Quote of the week
Tools & Tips
Humour
Crisp Coaching & Consultancy Ltd,
143 Waltwood Park Drive, Llanmartin, Newport, NP18 2HF Tel: 0870 042 3720
Company Registration Number 05379946
info@ccandc.co.uk www.ccandc.co.uk
Quote of the week:
”Anybody can become angry - that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way - that is not easy.”
- Aristotle
The man honked at me as I was about to take a left turn. He was trying to rush me, as in “turn already!” Instead, I stopped the car and looked in my rear view mirror.
Now, he is more angry, his face is turning red and he starts honking repetitively. Honk, honk, honk. It was a beautiful sunny day in Vancouver, Tracy Chapman was playing on the radio and I was in a good mood. I can’t remember why I was in a good mood, but I distinctively remember that sense of serenity that I felt on that day.
The guy comes out of his car, his face is red and he tells me to kiss a certain body part of his anatomy. I ask him if he would like me to do that in the street right there and then, or if he would rather we go somewhere else. Now his face is all contorted, he starts calling me all sorts of names which I don’t wish to repeat in polite company.
I blow him a kiss, “love and peace brother, have a nice day”. I answer him.
Ok! now I am ready to take that left turn, now that he looks like he will start frothing at the mouth at any minute. I think what annoyed him the most is the fact that he couldn’t wipe the smile off my face. Yeah! I am annoying like that.
So next time you meet an angry miserable person, don’t miss your chance to have some good clean fun. Like when somebody calls me a bitch. I always respond by saying,” Now that is original, I have never been called that before …….. Not!”. Then I start laughing, that always gives the other person a ‘challenging’ moment.
The next story is a perfect example of how I don’t get depressed, I get even!
When I lived in Scotland, we had your typical busy body neighbour. He would stick notes on the entrance to our apartment with a list of his complaints. We made too much noise, my daughter cried too much and we didn’t pick up the newspaper from our door step promptly enough in the morning. So one day when I got fed up with his notes. I took a sheet of paper and drew a big and colourful smiley face on it. I wrote underneath it, “Smile, life is too short”. I stuck the paper in the exact place where he usually stuck his notes.
He became the butt of jokes in our apartment building and we never saw another note from him ever again. Not to me and not to anybody else in our building. It is funny how you can turn somebody’s anger against them and still maintain your cool.
Humour: Sometimes the keyboard is mightier than a missile
from Elen Ghulam's blog iHath
